Umoga.com Privacy & Cookie Policy:

At Umoga we take your privacy seriously and we set out our policy below which will govern the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time. You can access our home page and browse our site without disclosing your personal data, and save information collected by cookies that we may use (more on cookies below). Your continued use of our website indicates your agreement to abide by the Terms in effect below.

Your permission to use our website:

We have a strict policy of supplying our products only to adults aged 18 years and older, unless a parent or legal guardian gives their consent on your behalf to buy products from this site. If we believe there is use of this site from a person under the age of 18 years without that consent, such use breaches our policy. As a result, all the account and personal information relating to such person will be deleted from our system and records immediately, and consequently, such person will not be able to rely upon any protections within this Privacy policy.

Processed data:

Your personal information (which includes your login access details, Your IP address, location of access, name, address and any other details you provide to us which concern you as an individual or as a business customer), may be processed by us. If you open a ‘members’ or ‘User’s’ account, then we make use of your name, address, email contact and sign in details. However, processing your information as mentioned above will be done in accordance with this privacy policy. By accepting the terms, you hereby agree to our processing such data.

Purpose of processing:

We will use your information for the purpose of observing any services or pages you visit through us, for informing you of updates to the website services, special offers, news about future services and providing other marketing information to you which we think you may find of interest from ourselves, or our other Users. We do not usually release any of your personal information to any outside third party. We might also undertake periodic product or customer research/development by way of reviews, feedback requests and questionnaires. Your details however will remain private with us, and not be passed to any direct advertisers, mailing lists or outside marketers. By law, we retain all emailed information for a period of up to 7 (seven) years. If you would like us to delete your personal information during that time, please send an email to support@umoga.com and provide details of your request.

Your Personal Customer/ User Information:

The personal information our system gathers from you includes:

  • Your full name and contact details (including your telephone number, any fax number, email and postal addresses);
  • Details of transactions you carry out through our Site and the fulfilment of any purchases or orders;
  • Payment and purchase details when you purchase a product from us (including secure credit card number and expiration date);
  • If you contact us (via the Site or otherwise), we may keep a record of that correspondence.

Such personal information helps us with the handling of your orders (including sending you order notifications and reminders), delivering of products, payment processing, communicating information to you about the status of your order, products, services, occasional newsletters, promotional material and website updates including ensuring that content from our Site is presented in the most effective manner for you and your computer or device. Your personal information also helps us to improve our services to you, to prevent fraud or website abuse and enables our third party suppliers to follow through with logistics on our behalf.

When you create an account with us or submit any personal information via telephone, correspondence, e-mail or fax, all information that is received is securely stored by us, and any third party payments provider.

Disclosure of information & Legal Disclaimer:

We make every effort to preserve user privacy and we will not pass on your personal details to any third party at any time without your express permission, However, in certain circumstances, Umoga may need to disclose such personal information when required by law or a valid court order, or enforcement notice for disclosure by a competent legal authority, or where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on any of the Umoga website. We are also obliged under law, to make disclosure where we have strong grounds to suspect that unlawful activity is being conducted, for example organised crime, offensive messaging, ‘Cyber-trolling’. child exploitation, human trafficking, terrorism etc.

Cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree to accept it, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to efficiently respond to you as an individual. The web application can then tailor its operations to your needs, log-in access, likes and dislikes etc., by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. We also use a widget which is known as a session cookie which enables you to continue to be logged into our website without having to leave and re-enter (if desired). A saved search function cookie allows you to search course information, our directories and our site’s profiles. These are not considered to be detrimental to your computer system, files or records.

Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may however prevent you from taking full advantage of the functions and enjoyment of our website.

Security Measures:

We have implemented reasonable security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss. However, we cannot be held responsible for any losses or damage howsoever caused whist using our website, mobile site or any App.

Business Transitions or sale:

In the event that Umoga goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, Umoga users’ personal information will, in most instances, be part of the assets being so transferred. This should not affect your use or enjoyment of the Umoga site.

Customer Testimonials:

We may occasionally post customer testimonials on our Site which may contain personally identifiable information. However we reserve the right to either obtain our customers' express consent to use that testimonial “as is”, or alternatively we reserve the right to amend such testimonial and where necessary for security purposes, to abbreviate or change details of name and location, and any identifiable aspects of that testimonial, in order to protect customers’ identity.

Third Party Sites or Applications:

We are not responsible for any misuse that may occur when visiting any third party websites via links, direct URL addresses, embedded videos or any third party applications that may appear on our website. Such links do not mean or imply that Umoga endorses, recommends, sponsors, or otherwise has any affiliation or relationship with any third party, and no affiliation or relationship should be presumed. We do not control and are not responsible for any aspect of any such websites and content. In addition to our own cookie applications, we make use of some other third party applications on our site which enable us to conduct mailshots, email promotions and communications, Googlemaps and Facebook/ Twitter API and any plugins concerning database management and app operation. Whilst we consider these third party applications to be of sound value, we do not warrant that they are completely fail-proof. You can check the third parties’ privacy policies by visiting their respective pages, and examining their own Tcs&Cs or FAQs. We advise that you should ensure that any external sites you visit from any such links have adequate security measures in place. If you are unsure you should refrain from visiting them.

Access to Information:

You may ask us whether we are storing personal information about you by emailing us at support@Umoga.com and, if you wish, we will provide you with a copy of the personal data we hold about you by email. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide any information requested, if your identity is not established satisfactorily. We may charge you a small fee of £10 should you require a ‘hard’ written copy of any such information under the Data Protection Act (UK users only).

Statement of ownership & Legal Status:

Umoga and Umoga.com is a trading name and style of Maxime Jaques Christian Lutin, trading as “Umoga.com”. Our office is located in Canning Town East London United Kingdom. For convenience, you can email us at support@umoga.com.

Privacy Policy Notices and Revisions:

We may update this privacy statement to reflect changes to our personal information practices or if required to by legislation. If we make any material changes we will notify you by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the most current information on our privacy practices.

A Common Sense approach:

You should ensure that any articles, postings and external sites you view or visit from any links mentioned in this Policy have adequate security measures in place. If you are unsure you should refrain from visiting them.